MTS has launched a platform for the users to check the connectivity of its services using a network coverage locator on a smartphone or a computer.
Dubbed as MTS Network Coverage Locator, this is a Geographic Information System-based service that will first track the location of the users and enables them to check the quality of its services from the location address entered. Thus, any new customer who plans to buy a new MTS data card can check the quality of connectivity himself before purchasing the connection.
Besides checking connectivity, this platform can be used to locate the nearest MTS branded retail outlets. The service is available across Rajasthan, Karnataka, Tamil Nadu, Kolkata, West Bengal, Gujarat, Delhi, Kerala and Uttar Pradesh (West).
“This would probably be the first time in India someone has come up with this kind of graphical user interface for customers. This is an India-centric initiative to check coverage in a particular area and ensure our services do not fall in a shadow area,” said Rajeev Batra, Chief Information Officer (CIO), to a leading national daily.
“All operators have dark spots even in cities and this is an effective way to find out the quality of coverage in a region,” he added.