Call Drop problem..?Give customer a free min : DOT

Soon after Reliance’s act of compensating call drops with free call minutes came into existence, the Government has decided to mull over such an option for the rest of the service providers for the issue. Earlier, telecom minister Ravi Shankar Prasad had hinted the possibility of creating ‘a disincentive architecture (for the operators)’ to curb the frequent call drops issue.

“I have directed the officials in the department to “work on a disincentive architecture (for the operators)”, said Ravi Shankar Prasad. Telecom Secretary Rakesh Garg cited the example of free call minutes for every call that gets dropped as a kind of measure to disincentivize operators on call drops, yet not confirmed on making this as a primary solution.

A solution is expected to be in place within six months. DoT’s suggestions will be soon sent to the regulator the TRAI.

The Minister also emphasized the need to install more mobile towers to improve call quality. “There is a campaign on radiation issues, which is not good. In its study, the WHO had set standards for radiation. In India, we have set a standard which is one tenth of this. To minimize call drops, it is necessary that we have more towers,” he said.

Meanwhile, Prasad said that the government has already received the report on net neutrality from the panel. This report will be published on the website. Similar is the case of spectrum sharing and guidelines. It will be sent to cabinet for further processes.

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